AAGO Services


The Academic Approval and Grievance Online (AAGO) is an online facility that students can use to lodge requests for the following processes of:

  1. Change of Programme
    • to change programme at the same level
  2. Pre-Requisite Waiver
    • to waive a course(s) pre-requisite
  3. Repeating a Course
    • to repeat a course(s) more than the allowable limit
  4. Special Registration
    • to register for a course(s) that wasn’t possible through SOLS

Pre-Requisite Waiver


Students may request to register for a course(s) where the prerequisite has not been met through AAGO.

Prerequisite waivers may be provided under the following circumstances by the Dean:

  1. Students in their final semester of studies in which case the prerequisite and the course may be taken concurrently in order to complete their studies in that semester.
  2. Students who have failed the prerequisite with a ‘D’ grade and take this course concurrently with the required course.

Special Registration


Special registration applies to student(s) who cannot normally register for a course(s) through SOLS. Requests are submitted to the appropriate Academic Unit Head for approval.

Course Withdrawal


Registered students may use the Course Withdrawal process to withdraw from course(s) that they do not wish to be registered in.

In order to withdraw without any financial penalty students must withdraw by Friday of Week:

  1. 3 of each semester; or
  2. 2 of each trimester.

Repeating a Course


Students may request DVC LTSS if they can repeat a course that they have unsuccessfully attempted twice previously at the pre-degree or degree level if students need the course in order to graduate; only one such request will be allowed per programme and the course can be credited only once.

Where the failed course is a core course for a major or minor or programme, the student will be excluded from the major or minor or from the programme unless approved by DVC LTSS.


Frequently Asked Questions

Only currently registered or active (who are able to access Student SOLS) students who wish to:

  1. Register for a course(s) that they cannot register for on Student SOLs
  2. Change their Programme.
  3. Submit a Prerequisite Waiver request.
  4. Repeat a failed course more than 2 occasions.
  5. Repeat a passed course more than 1 occasion.
  • Special Registration and Pre-requisite Waiver requests are submitted to the Faculty or Academic Unit for approval; and approved requests are sent to SAS for verification and updating. Student records are updated within 3 – 5 working days after receipt by SAS.
  • Course Repeat requests are submitted to DVC (LTSS) for approval, and then to SAS for updating. Student records are updated within 3 – 5 working days after receipt by SAS.
  • Change of Programme requests are submitted to SAS for approval and updating. Student records are updated within 3 – 5 working days after receipt by SAS.

Once you submit a request through any of the 4 forms (Special Registration, Pre-req. Waiver, Change of Programme, and Repeating a Course), an email will be sent to your student email address to update you on the progress of your application leading up to approval/disapproval.

You must attach your sponsor’s approval letter only if you are applying for a Change of Programme, otherwise your request will be deemed incomplete and disapproved.

Yes, you may. If your application is disapproved, an email with a link to the Student Grievance Form will be sent to your student email address for you to complete and submit.

Contact your nearest campus Student Administrative Services staff for assistance. Go to: https://www.usp.ac.fj/campuses for contact details.

A student may register for a course previously passed in which case they may repeat the course only once and may count it for credit only once.

Contact your nearest campus Student Administrative Services staff for assistance. Go to: https://www.usp.ac.fj/campuses for contact details.

If a student is exempt from a course requirement including a substitution by another course, this Substitution/Exemption approval must be approved by the Faculty Dean/ Academic Unit Head and given to Student Administrative Services when the student enrols for that substituted course. This must be done during the course of their study as per the relevant regulation under the Bachelor Programme Requirements of the USP Handbook & Calendar.

Course Substitution requests must be submitted via the Special Registration form, and students must indicate that it is a ‘Course Substitution’ request. If your request is approved you must save the approval email which should be submitted with your application for Completion of Programme request in your graduating semester.

Yes, you may. however, there are restrictions on which 100 level courses you are allowed to do. Please refer to the Programme Requirements and or Course Description Sections of the USP Handbook & Calendar on the prerequisite requirements. For example: ED150 Prerequisite is ‘Admission to Undergraduate Programme’. This means that you cannot register for this course.

  • Students admitted to degree programmes are required to pass at least 75% of their Programme course requirement and may include the two first-year University courses where applicable to progress to the next level.
  • 75% of the 100-level courses required for the programme (except Law which requires 100%) must be passed before progressing to the 200-level courses including the two 1st Year University courses.
  • 75% of 200-level courses required for the programme must be passed before progressing to 300-level; these may not include the 200-level University courses as per Regulation 4.2 (b) of the Bachelor Programme Requirements of the USP Handbook & Calendar.
  • In addition, students enrolled in Education programmes with a GPA marginally below 2.5 in Year 1 will not be able to register for the second year of the programme, unless approved by Dean FALE. Students not allowed to continue in the combined programme may seek admission to a BA or BCom or BSc degree programme.

Refer to the USP Handbook & Calendar to identify valid programmes and majors.

You must apply via the “My Higher Programme Application” portal on Student SOLS.

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